WARRANTY

Your new Ritter instrument is warranted to be free from defects in materials and workmanship for five years from the delivery date. This warranty is made only to the original retail purchaser, subject to the limitations contained herein and is not transferable.
If at any time your instrument malfunctions as a result of faulty materials or workmanship, JENS RITTER GERMANY will repair the defect(s) or replace the instrument, as it deems appropriate in its sole discretion. JENS RITTER GERMANY reserves the right to use comparable materials readily available at the time of repair in the event that original materials are no longer available. If replacement of your instrument is deemed appropriate by our staff, JENS RITTER GERMANY will replace the instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument.

This warranty does not cover:

• Any instrument that has been altered or modified in any way beyond the original condition of the instrument as delivered to the customer.

• Any instrument that has been damaged due to abuse, misuse, negligence, accident, or improper operation.

• The subjective issue of tonal characteristics.

• Any instrument that has been subjected to extremes of humidity or temperature.

• Normal wear and tear (e.g., worn frets, worn machine heads, worn plating, string replacement, scratched pickguards, or damages to or discoloration of the instrument's finish for any reason).

• Any instrument upon which unauthorized repair or service has been performed by any third party other than JENS RITTER GERMANY.

• Cracking, discoloration or damage of any sort to the finish or plating for any reason.